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Manage · Sign in

Sign in to the manage console

This is the entrance for staff and partner accounts. It is separate from the player sign-in — the two do not share a form and do not share a session.

Staff area. Every sign-in, every failed sign-in and every action taken in the manage console is logged with a timestamp and the address it came from. That log cannot be cleared from the interface.

Sign-in details

Accounts are created by the system administrator. There is no self-service sign-up.
Forgot your password?

You will be asked for your authenticator code on the next step.

How staff accounts work

  • There is no “Create account”. A staff account is created by the system administrator, is either active or revoked, and cannot be opened by anyone else.
  • You do not choose a role here, and the roles that exist are not listed. Your role is attached to your account on the server.
  • There are no email suggestions, no “recent accounts”, and no autofill of whoever last signed in on this device.
  • A failed sign-in returns one message: “Those sign-in details are not correct.” It does not say whether the email or the password was wrong, or whether that email has an account at all.
  • There is no link back to the player app from here. Players have nothing to do on this screen.

In a product about gambling behaviour, confirming that an email has an account is already a disclosure — including inside the staff area.

What happens after authentication

The server loads the permissions already attached to the account and sends you to its authorised start page. This sign-in screen does not reveal the available roles, internal routes or whether a particular address exists.

If access is wrong after a successful sign-in, use the internal support channel issued with the account. Roles cannot be selected or changed here.